Shipping policy
Last Updated: November 5, 2026
Currency: United States Dollar (USD)
Lignfurn, operated by LIGNFURN FURNITURE GROUP, provides standard shipping for eligible Wooden Nightstand orders to selected destinations in North America, Europe, and Oceania.
This Shipping Policy explains our shipping destinations, processing times, transit times, estimated total delivery times, shipping charges, free-shipping thresholds, tracking, international shipping, damaged shipments, and other delivery-related matters.
1. Shipping Destinations
Lignfurn currently ships to the following destinations.
North America
United States
Canada
Europe
United Kingdom
France
Germany
Spain
Italy
Belgium
Portugal
Oceania
Australia
Shipping availability is confirmed during checkout.
If a destination is unavailable during checkout, Lignfurn may not currently offer standard shipping to that location.
2. Shipping Rates and Delivery Times
| Region | Countries Covered | Processing Time | Transit Time | Estimated Total Delivery | Standard Shipping | Free Standard Shipping |
|---|---|---|---|---|---|---|
| North America | United States, Canada | 1–2 business days | 6–10 business days | 7–12 business days | USD 19.99 | Orders of USD 249 or more |
| Europe | United Kingdom, France, Germany, Spain, Italy, Belgium, Portugal | 1–2 business days | 8–12 business days | 9–14 business days | USD 24.99 | Orders of USD 299 or more |
| Oceania | Australia | 1–2 business days | 10–14 business days | 11–16 business days | USD 29.99 | Orders of USD 349 or more |
Delivery estimates are stated in business days and are not guaranteed arrival dates.
3. North America Shipping
Countries Covered: United States and Canada
Processing Time: 1–2 business days
Transit Time: 6–10 business days
Estimated Total Delivery: 7–12 business days
Standard Shipping: USD 19.99
Free Standard Shipping: Orders of USD 249 or more
4. Europe Shipping
Countries Covered: United Kingdom, France, Germany, Spain, Italy, Belgium, and Portugal
Processing Time: 1–2 business days
Transit Time: 8–12 business days
Estimated Total Delivery: 9–14 business days
Standard Shipping: USD 24.99
Free Standard Shipping: Orders of USD 299 or more
5. Oceania Shipping
Country Covered: Australia
Processing Time: 1–2 business days
Transit Time: 10–14 business days
Estimated Total Delivery: 11–16 business days
Standard Shipping: USD 29.99
Free Standard Shipping: Orders of USD 349 or more
6. Order Processing Time
Orders are normally processed within:
1–2 business days after successful payment confirmation
Processing may include:
Payment confirmation
Order review
Shipping-address verification
Inventory confirmation
Product inspection
Design or finish confirmation
Component verification
Hardware verification where applicable
Protective packaging
Shipping-label preparation
Carrier coordination
Processing time occurs before carrier transit begins.
7. Business Days
Business days are generally Monday through Friday, excluding applicable public holidays.
Saturday, Sunday, and public holidays do not normally count toward standard processing time.
Carrier operating schedules may differ.
8. How Delivery Time Is Calculated
Estimated total delivery time is calculated as:
Processing Time + Transit Time = Estimated Total Delivery Time
For example:
1–2 business days processing + 6–10 business days transit = approximately 7–12 business days total for North America
9. Free Standard Shipping
Free standard shipping applies when the eligible product subtotal reaches:
North America: USD 249 or more
Europe: USD 299 or more
Oceania: USD 349 or more
Unless otherwise stated, free-shipping eligibility is calculated using the eligible product subtotal after applicable discounts.
Taxes, duties, and shipping charges do not count toward the free-shipping threshold.
Separate orders cannot be combined to reach a free-shipping threshold.
Free shipping applies to standard shipping only.
10. Shipping Charges at Checkout
The shipping amount displayed during checkout is the amount that applies to the customer's order.
Customers should review the complete order summary before submitting payment.
Lignfurn aims to keep shipping information consistent across the website, shopping cart, checkout, and applicable shipping settings.
11. Wooden Nightstand Packaging
Wooden Nightstands may require protective packaging because of their size, furniture surfaces, storage components, and hardware.
Depending on the individual product, packaging may include:
Outer shipping carton
Protective wrapping
Foam
Internal supports
Corner protection
Surface protection
Protective inserts
Hardware packaging
Component separators
Other product-specific packaging
Packaging methods may vary according to the product configuration.
12. Included Components
Depending on the specific Wooden Nightstand, a shipment may include:
Nightstand body
Legs where applicable
Drawers
Shelves where applicable
Handles or knobs
Assembly hardware
Instructions
Other product-specific components
Only items specifically identified as included in the applicable product listing should be expected.
13. Assembled and Unassembled Products
Depending on the product, a Wooden Nightstand may arrive:
Fully assembled
Partially assembled
Requiring customer assembly
Shipping packaging may vary based on the assembly configuration.
Customers should review the applicable product page for assembly information before ordering.
14. Multiple-Package Orders
Some Wooden Nightstand orders may be shipped in more than one package depending on:
Product configuration
Quantity ordered
Packaging requirements
Fulfillment arrangements
Separate packages may:
Have different tracking numbers
Enter the carrier network at different times
Travel through different facilities
Arrive on different days
Receiving one package does not automatically mean another package is missing.
15. Shipping Address Requirements
Customers are responsible for providing accurate and complete shipping information.
Please verify:
Recipient name
Street address
Apartment, suite, or unit number where applicable
City
State or province
ZIP or postal code
Country
Telephone number
Email address
Incorrect or incomplete information may result in:
Delivery delays
Failed delivery
Address-correction charges
Return to sender
Additional reshipping costs
16. Address Changes
If you notice an error in your shipping information, contact:
as soon as possible.
Please provide:
Order number
Full name
Original shipping address
Corrected shipping address
Address changes cannot be guaranteed once fulfillment or carrier processing has begun.
17. Address Changes After Shipment
Once a shipment has entered the carrier network, Lignfurn may no longer be able to modify the delivery address.
Where available, the carrier may offer:
Address correction
Shipment intercept
Rerouting
Delivery management
Availability and related charges are determined by the carrier.
18. Tracking Information
Tracking information may be provided after shipment where available.
A tracking status such as Label Created does not necessarily mean that the carrier has physically collected the shipment.
Tracking may require additional time to update after shipment preparation.
19. Tracking Delays
Tracking updates may occasionally be delayed during:
Weekends
Public holidays
Carrier transfers
International transportation
Customs processing
High-volume shipping periods
A temporary lack of tracking updates does not automatically mean that a shipment is lost.
20. International Duties and Taxes
Orders shipped outside the United States may be subject to:
VAT
GST
Import duties
Brokerage charges
Customs-processing fees
Other destination-related charges
If Lignfurn collects a particular charge during checkout, it will be displayed before payment is completed.
Charges not collected by Lignfurn may be collected separately by:
Carrier
Customs authority
Brokerage provider
Applicable government agency
21. Customs Processing
International shipments may require customs clearance.
Customs processing is controlled by applicable authorities and may extend estimated delivery times.
Lignfurn cannot guarantee customs-clearance times.
Customers may be required to provide additional information directly to a carrier or customs authority where necessary.
22. Delivery Delays
Delivery may occasionally be delayed because of:
Severe weather
Natural disasters
Public holidays
Carrier congestion
Transportation disruption
Customs processing
Remote delivery locations
Incorrect shipping information
Failed delivery attempts
Government action
Other circumstances outside reasonable control
A delayed shipment is not automatically considered lost.
23. Inspecting Your Shipment
Customers should inspect their Wooden Nightstand reasonably soon after delivery.
Please check:
Outer shipping carton
Protective packaging
Visible wooden surfaces
Nightstand body
Drawer components
Shelves where applicable
Legs where applicable
Handles or knobs
Hardware where included
Correct finish or variant
Correct quantity
If the product appears damaged, defective, incorrect, or materially incomplete, contact Lignfurn.
24. Damaged Shipments
If your Wooden Nightstand arrives damaged, contact:
Please provide:
Order number
Photo of the shipping label
Photos of the outer shipping carton
Photos of internal protective packaging
Clear photographs of the damaged area
Photos of the overall product
Video where useful
Brief description of the issue
Please keep the product and packaging until Lignfurn confirms the next step.
25. Inspect Before Assembly
Where customer assembly is required, inspect the product and components before completing assembly.
Please check:
Correct product
Correct design or finish
Main furniture components
Drawers
Shelves where applicable
Legs where applicable
Hardware
Visible surfaces
If an important component appears damaged, incorrect, or missing, contact Lignfurn before permanently modifying or repairing the product.
26. Missing Components or Hardware
If a required component appears to be missing, please inspect:
Outer carton
Product packaging
Protective inserts
Internal compartments
Hardware packaging
Component packaging
All packages associated with the order
If something is still missing, contact Lignfurn.
Where practical, Lignfurn may provide the missing component or hardware without requiring the complete Wooden Nightstand to be returned.
27. Incorrect Product Received
If you receive a Wooden Nightstand, design, finish, size, variant, or quantity different from the one shown on your order confirmation, contact Lignfurn as soon as reasonably possible.
Please avoid:
Substantial use
Permanent assembly modification
Painting
Refinishing
Drilling
Cutting
Other permanent alteration
until the issue has been reviewed.
28. Package Marked Delivered but Not Received
If carrier tracking shows Delivered but the package cannot be located, first check:
Entrance or porch
Reception area
Mailroom
Household members
Neighbors
Building management
Carrier delivery notice
Available carrier delivery photograph
If the shipment remains missing, contact Lignfurn with your order number and tracking information.
29. Lost Shipments
A delayed shipment is not automatically considered lost.
If the carrier officially confirms that a shipment was lost before delivery, Lignfurn may provide an eligible replacement or refund depending on:
The circumstances
Product availability
Order status
Carrier confirmation
30. Returned-to-Sender Shipments
A shipment may be returned to sender because of:
Incorrect address
Incomplete address
Repeated failed-delivery attempts
Failure to collect the shipment
Recipient refusal
Restricted delivery access
Customs-related issues
After the shipment has been returned, Lignfurn will review the circumstances and determine the appropriate next step.
Additional return or reshipping charges may apply where legally permitted.
31. Refused Deliveries
Please do not refuse delivery simply because you changed your mind.
A refused shipment is not automatically:
An approved cancellation
An authorized return
An approved refund
The shipment may need to return to an approved location and be inspected before refund eligibility can be determined.
Carrier-return charges may apply where legally permitted.
32. Order Cancellation
Customers may request cancellation within:
24 hours after placing the order
provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.
Once an order has entered carrier processing, standard pre-shipment cancellation may no longer be available.
Please review our Cancel My Order / Cancellation Policy for complete details.
33. Returns
Eligible returns after delivery are governed by our Return & Refund Policy.
Please contact Lignfurn before sending any product back.
Do not independently return a Wooden Nightstand to the Lignfurn business address unless Lignfurn specifically provides that address as the approved return destination.
34. Business Address and Shipping Origin
Lignfurn's published business address is:
322 W 32ND ST
CHARLOTTE, NC 28206
United States
This address is provided for business-identification and customer-contact purposes.
It should not automatically be treated as:
A warehouse
Shipping origin
Manufacturing location
Customer pickup location
Return-processing location
unless Lignfurn specifically confirms otherwise.
The legal business name LIGNFURN FURNITURE GROUP does not by itself mean that products are manufactured, stored, or shipped from the Charlotte address.
35. Consumer Rights
Nothing in this Shipping Policy is intended to remove or restrict consumer rights that cannot legally be waived.
Where applicable law provides greater protection, the mandatory legal requirement takes priority.
36. Changes to This Shipping Policy
Lignfurn may update this Shipping Policy when:
Shipping destinations change
Carrier arrangements change
Shipping rates change
Free-shipping thresholds change
Processing times change
Estimated delivery times change
Business operations change
Applicable requirements change
The Last Updated date will be revised when an updated version is published.
37. Contact Lignfurn
For questions about shipping, tracking, delivery, damaged products, missing components, incorrect orders, or address corrections, contact:
LIGNFURN FURNITURE GROUP
Brand: Lignfurn
Business Address:
322 W 32ND ST
CHARLOTTE, NC 28206
United States
Phone: +1 (806) 231-9056
Email: contact@lignfurn.com
Support Hours: Monday through Sunday, 8:00 AM to 5:00 PM Eastern Time
For an existing shipment, please include your Order ID and tracking number whenever available.